Business Strategy Development
One dayExecutives / Senior Managers
- Current status / review of the business
- Vision & mission
- Strategic objectives
- Action plan
- SWOT analysis
- Org structure review
Services
Soft Skills & Strategy Workshops
Every workshop is customised to your business needs. Half-day sessions run from 9am to 1pm; Business Strategy Development runs a full day.
Staff Performance Management
Half dayManagers
- How to develop KPIs
- How to weight KPIs and rate them correctly
- How to manage performance
- How to conduct performance reviews
- Reward systems
Positive Attitude and Assertiveness
Half dayAll Staff
- Understanding your attitude
- Benefits of attitude change
- Techniques to change attitude
- How to think, feel and behave confidently
- How to develop win-win relationships
- How to communicate with respect for self and others
Stepping Up to Management
Half dayNew Supervisors
- Introduction to management
- Self-assessment
- Readiness for management
- Required behaviours
Leadership Development
Half dayManagers
- Theories and styles
- Motivational leading
- Performance management
- Communication
- Training
- Conflict resolution
- Decision making
Project Management
Half dayManagers
- PM phases
- PM scoping
- Resource management
- Communication
- PM risks
Critical Thinking
Half dayAll Staff
- Problem-solving activities
- Quick thinking
- Creative thinking
- Analytical thinking
Customer Service
Half dayAll Staff
- Why customer service matters
- What's different about good service
- Welcoming complaints
- Building customer loyalty
- Customer interfacing
- In-house systems
- Communication
Keys to Communication
Half dayAll Staff
- Understanding the importance of proper communication
- Discussion and role-plays on types of organisational communication
Decision-Making
Half dayAll Staff
- Why decision-making is difficult for some and easy for others
- Following the decision-making process
- Techniques for making decisions in different situations
Dealing with Life's Challenges
Half dayAll Staff
- Life advice from philosophers and best-selling authors
- Overcoming personal and professional challenges
Mentoring & Coaching
One-on-oneManagers & Supervisors
- One-on-one sessions, either in person or online
Beyond Workshops
Additional Consulting Services
Standalone HR and reward support for organisations that need advice, design or implementation help.
Advice on Employee Engagement
Reward Management
Job Evaluation
Organisational Structuring
Employee Relations
Business strategy development & strategy workshop facilitation
Leadership and other soft skills workshop facilitation
Management mentoring and coaching
Staff performance management
Job evaluation and pay structuring
Organisational design
Job and competency design, reward strategy & incentive design
Practical Detail
Workshop Terms
- All workshops run half-day (9am to 1pm), except Business Strategy Development which is a full day.
- Workshop fees: R750 per person.
- Attendance certificates (if required) attract an additional fee of R50 per person.
- Venue and refreshments to be arranged by the client.
- Accommodation (if required) to be arranged by the client.
- Air travel (if required) to be arranged by the client.
- Road travel is charged at the current SARS rate of R4.76 per km.
A Note on Accreditation
Courses are not accredited for qualification purposes, because they are customised to each business's needs. Clients are, however, able to claim skills levies from their respective SETA.
Enquire About a Workshop